Top 766 Reviews From Legit Spokeo Buyers (2024)

They claim they had fine print authorizing a charge, but if it was there it was so fine I never saw it. I am so angry that such a known ripoff company is still allowed to operate on Venmo that I closed that account too. Fifty years ago a company like this would have gone to jail.

Spokeo sent me an e mail saying get a report for free. They contacted me then wanted credit card # and wanted to charge me 95 cents. Free is free. Not 95 cents. It is fraud and lies. I would not piss on Spokeo if they were on fire. Will contact Federal Trade Commission. They should not advertise something that is not true. Looking at other reviews Spokeo should be banned from commiting these fraudulent acts.

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Sales & MarketingRefunds & Payouts

Total scam. Before receiving payment they claim to have all kind of information of the owner email you’re searching. After receive payment it says no information available. It was only 95 cents but I’m going to get my money back. Hate scammers.

Sales & MarketingRefunds & Payouts

Spokeo is SCAM!! Stay away!! On the 29th of April 2024 I have purchased a one time phone number search for $0.95. Then they went on on charged me with $29.95 for a monthly fee I have never asked for. They refuse to refund. Stay away from this company.

Price

I don't recall using Spokeo; whatever it was has cost me an unbelievable amount. The recurrent excessive charge was extracted from PayPal despite neither receiving nor needing a service they apparently provide. Fool me once, shame on you!

PriceStaff

At first the site says that they are free, then it wants to charge you .95 so I did that and then it will ask you your experience so far and I thought that it was going pretty good so I gave them a happy face, then it will ask you for 27.95 for a monthly subscription. Then I SAYS THAT IN ORDER TO GAIN ACCESS YOU HAVE TO PAY THE $27.95 OR MORE! THEN THAT'S IT. THEY WON'T LET YOU GAIN ANY INFORMATION. So I clicked on get help. IT'S A BOT!!! Then it gives you a option to speak to a AGENT. It asks you a series of questions and then it will say there are no live agents at this time expect to hear from someone in 24 hrs. This company sucks!!!!

Customer ServiceRefunds & Payouts

This site is a rip off. I used a ONE TIME trial to do one reverse phone search for .95. A few days later they charged my debit card 29.95 for a monthly fee claiming the trial automatically converted to a subscription. I called to cancel they which performed right away. However, they never refunded the 29.95. I called to complain. They refunded me all of 11.98. So that's 17.97 for one reverse phone search.

Customer ServiceRefunds & Payouts

My son received a strange call, so went on Spokeo to look up the number. The site said he just needs to pay $1 for the search, and he provided his debit card. This was in January 2023. He never clicked "subscribe," nor was he offered or accepted a "membership." He never received any emails from Spokeo, from that first inquiry. Instead, he has been receiving bills for $24.95 monthly since then, which he had completely missed until we went through his charges today. This has been on his debit card, he hasn't been able to dispute charges. This is very scam-like behavior, and we would like to understand our rights to get a refund.

Odd set up, but doable. Most important: the info received is mediocre at best. I began with my own info. Very little was correct. Same with family each run separately. I'll never use it again! Wasted $.

Customer ServiceContract & TermsPriceStaff

I have used Instant Checkmate and Been Verified in the past and wanted to try Spokeo on a 1 week trial basis for $1. I liked the aforementioned services but the information was not always dependable so I wanted to check out Spokeo. I did a people search, but to my amazement, the court records search was not a part of the basic plan which is $29/month on a month to month contract. It cost another $29/month to get the court records. I honestly thought this was a mistake and contacted the company. Nope, no mistake. But they don't tell you up front that this is not part of the basic package. I can find phone numbers and email addresses for free, the criminal history is the most important thing to me. I have two words for these people, but cussing would absolutely bring me down to their level.